Frequently Asked Questions

1. Q: Are your products vegan?

      A: Yes, all of our products are vegan.

2. Q: Are your products cruelty-free?

      A: We are 100% cruelty-free & never test any of our products on animals.

3. Q: How long are processing times?

      A: Current processing times are 1-5 business days. Not including weekends/holidays. 

4. Q. How long does shipping take?

      A. USPS First Class & Priority shipping typically take 1-3 business days but may be held by USPS longer during natural disasters or bad weather.

5. Q: Will I receive a tracking number?

      A: When your order ships you will get a notification via email with the tracking information.

6. Q: What does it mean if a product is on backorder?

      A: A product on backorder is not in stock and will not be shipped until product(s) is stocked.          

*Also, any other item(s) placed with backordered  item(s) will not ship until the backordered item(s) are back in stock*

* I am not satisfied with my order/I haven't received my package/A product arrived damaged*

Please email us at justpeachycos@gmail.com

Have a question not listed? Email us and let us know!