1. Q: Are your products vegan?
A: Yes, all of our products are vegan.
2. Q: Are your products cruelty-free?
A: We are 100% cruelty-free & never test any of our products on animals.
3. Q: How long are processing times?
A: Current processing times are 1-5 business days. Not including weekends/holidays.
4. Q. How long does shipping take?
A. USPS First Class & Priority shipping typically take 1-3 business days but may be held by USPS longer during natural disasters or bad weather.
5. Q: Will I receive a tracking number?
A: When your order ships you will get a notification via email with the tracking information.
6. Q: What does it mean if a product is on backorder?
A: A product on backorder is not in stock and will not be shipped until product(s) is stocked.
*Also, any other item(s) placed with backordered item(s) will not ship until the backordered item(s) are back in stock*
* I am not satisfied with my order/I haven't received my package/A product arrived damaged*
Please email us at firstname.lastname@example.org
Have a question not listed? Email us and let us know!
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